Skip to main content
All CollectionsPolicies
Terms & Conditions
Terms & Conditions
Updated over 2 months ago

Effective Date: 20-09-2024

Welcome to AYOCIN. These terms and conditions (the Terms) govern your access to and use of www.ayocin.com and/or the application (together referred to as AYOCIN) made available and operated by AYOCIN Design B.V. and the related products and services. Please read these Terms carefully, and contact us if you have any questions. By accessing or using AYOCIN, you agree to have read, understood and that you shall be bound by these Terms.

Please read these Terms and Conditions carefully before using our website and services.

1. General Information

AYOCIN Design B.V. is a private limited liability company (besloten vennootschap met beperkte aansprakelijkheid) with its statutory seat in Amsterdam, the Netherlands, registered with the Trade Register of the Dutch Chamber of Commerce in Amsterdam under number 93806477.

2. Use of AYOCIN

  • You agree to use AYOCIN only for lawful purposes and not to disrupt its functionality. You are specifically prohibited from: (a) using any data mining, robots or similar data gathering or extraction methods; (b) manipulating or otherwise displaying AYOCIN by using framing or similar navigational technology; (c) registering, subscribing, unsubscribing, or attempting to register, subscribe or unsubscribe any party for any services if you are not expressly authorized by such party to do so; and (d) defaming, abusing, harassing, stalking, threatening or otherwise violating the legal rights (such as rights of privacy) of others, and/or publishing, posting, distributing or disseminating any defamatory, infringing, obscene, indecent or unlawful material or information.

  • Except as expressly permitted by us, you will not scrape, reproduce, redistribute, sell, create derivative works from, decompile, reverse engineer, or disassemble AYOCIN. Nor will you attempt to circumvent any of AYOCIN’s technical security measures or take any action to interfere with or damage AYOCIN. If you in any way discover a possible security flaw or software bug, you have the obligation to notify us immediately without having any right to compensation.

3. Products and Services

  • AYOCIN Design B.V. designs, builds, and sells interior products integrated with technology to improve health. All product information is available on our website.

  • Product prices, descriptions, and availability are subject to change without notice.

  • Pre-orders and orders are processed through our Shopify store, and you agree to the terms during checkout.

4. Orders and Payment

  • All orders are subject to acceptance and availability.

  • We reserve the right to refuse or cancel orders at our discretion.

  • Payments are processed securely through our Shopify store.

5. Shipping and Returns

  • We ship internationally from The Netherlands or other locations. Shipping costs and delivery times vary based on the destination. We reserve the right to reject shipping to certain countries.

  • We are committed to providing transparent and upfront shipping fees based on your designated delivery location. However, in certain circumstances—such as shipping to remote areas or other exceptional cases—shipping fees may differ from our standard rates.

    In such instances, we will promptly notify you of any increased shipping costs. You will have the option to accept or decline these revised fees. If you choose not to accept the updated shipping costs, we reserve the right to cancel your order.

  • Returns are accepted within 30 days of receipt, provided the product is unused and in its original packaging. For detailed return instructions, refer to your order confirmation or contact customer support for assistance.

6. Warranty and Liability

  • By default, our products come with a 2-year warranty unless stated otherwise, which includes both parts and labor, starting from the date of purchase. This warranty covers any defects in materials and workmanship. If your product develops a fault during the warranty period, we will repair or replace the product free of charge.

    The warranty does not cover damage caused by misuse, accidental damage, neglect, normal wear and tear, or if the lamp has been repaired or modified by unauthorized third parties. Additionally, consumable parts, such as filters, may not be covered under this warranty unless they are found to be defective.

    To initiate a warranty claim, please keep your proof of purchase and contact our customer service team. Full warranty terms and conditions, including detailed coverage and exclusions, can be found in your owner's manual.

  • AYOCIN Design B.V. is never liable for any damages beyond the cost of reparation or replacement of the product.

7. Intellectual Property

  • AYOCIN Design B.V. is the owner (or the licensee) of all copyrights and other intellectual property rights of AYOCIN and the material published on it. These intellectual property rights are protected by copyright laws and treaties around the world. All such rights are reserved. We shall own all data generated at AYOCIN or through the use of our services. No license or other rights are hereby granted in respect of any intellectual property rights owned by or licensed to AYOCIN Design B.V.

  • All content, including designs, text, graphics, and logos, is the property of AYOCIN Design B.V. and is protected by copyright laws. Unauthorized use of our content is prohibited.

8. Security Measures

  • You are responsible at all times for using AYOCIN in a secure environment and in a secure manner. This means that the internet connection, email account(s) and computers and other devices on which AYOCIN is used by you, have to be secure at all times.

  • We strive to protect your personal information through technical and organizational measures designed to ensure a level of security appropriate to the risk. While we take reasonable steps to safeguard your data, no system can be completely secure. Therefore, we cannot guarantee the absolute security of your personal data, and you share information with us at your own risk.

9. Privacy Policy

  • Read our Privacy Policy to learn about how we collect and use your personal information.

10. Modifications to Terms

  • We reserve the right to update these Terms at any time. Changes will be posted on this page. You agree to any of these changes by continuing to use AYOCIN.

11. Governing Law

  • These Terms are governed by the laws of The Netherlands.

12. Contact Us

For questions or concerns regarding these Terms & Conditions, please contact us at:

Address: AYOCIN Design B.V., Papaverweg 34, 1032KJ, Amsterdam, The Netherlands.

Did this answer your question?