Introduction
AYOCIN Design B.V. ("we", "our", or "us") respects your privacy and is committed to protecting your personal data. This policy outlines how we collect, use, share, and protect your information.
1. Information We Collect
Personal Information: Includes name, email, phone number, address, and payment details, collected when you make a purchase, sign up for updates, or contact us.
Usage Data: Includes your IP address, browser type, and browsing behavior.
Cookies: We use cookies to enhance site functionality and personalize your experience. Please refer to our Cookie Policy for more information.
2. How We Use Your Information
We use your information to:
Order Processing & Fulfillment: Based on contractual necessity, to fulfill orders and provide customer support.
Marketing Communications: Based on consent, when you sign up for updates or marketing emails.
Website Analytics & Usage Data: Based on legitimate interest to improve user experience and optimize the website.
3. Your Rights
You may have certain rights under applicable data protection laws, including:
Access: Request a copy of your personal data.
Correction: Update inaccurate information.
Deletion: Request deletion of data in specific circumstances.
Restriction: Limit processing of your data.
Portability: Request data transfer in a structured format.
Objection: Object to certain data processing, especially for direct marketing.
These rights are subject to limitations where, for instance, fulfilling your request would infringe on others' rights or where we have legitimate grounds to retain the data. We will inform you of any relevant exemptions when responding to your request.
Opting Out
If you no longer wish to receive our communications, you can opt out at any time by using the "Unsubscribe" link in our emails.
4. Data Transfers & Protection
We strive to store your data within the EU on secure servers. However, data may be processed outside the EU. We ensure that appropriate safeguards, such as standard contractual clauses or equivalent legal mechanisms, are in place to protect your data in accordance with GDPR requirements.
5. Data Retention & Disposal
We retain your personal data for as long as necessary to fulfill the purposes for which it was collected. For marketing purposes or where consent is given, we process your data until you withdraw consent or request deletion, and for a short period afterward to implement your request. We keep a record of your preference to ensure we do not contact you again.
For financial information, data is retained only as long as needed to complete transactions and comply with legal obligations. All other data is deleted when no longer required for its intended purpose or by law.
6. Sharing Your Information
We may share your data with service providers for payment processing, email marketing, and website analytics, ensuring they adhere to strict data protection standards. We do not sell your data to third parties.
7. Security Measures
We strive to protect your personal information through technical and organizational measures designed to ensure a level of security appropriate to the risk. While we take reasonable steps to safeguard your data, no system can be completely secure. Therefore, we cannot guarantee the absolute security of your personal data, and you share information with us at your own risk.
8. Changes to This Policy
We may update this policy periodically. Changes will be posted on this page, and significant updates will be communicated to you directly.
9. Contact Us
For questions or concerns regarding this Privacy Policy, please contact us at:
Email: [email protected]
Address: AYOCIN Design B.V., Papaverweg 34, 1032KJ, Amsterdam, The Netherlands.